What Happens When I Contact a Dentist Health Program?

Reaching out to a Dentist Health Program can feel intimidating, especially if you are unsure what to expect. While every program is different, the first conversation is typically an opportunity to ask questions, discuss your concerns, and learn about the services available in your state.

You do not need to have all the answers before making that first call. The purpose of the conversation is to help determine what resources or support may be appropriate for your situation.

The initial contact is usually informal and confidential, although confidentiality policies vary by state and by program. During the conversation, you may be asked about:

• The reason you are reaching out 
• Your current concerns 
• Any immediate safety or practice issues 
• The type of assistance you are seeking 

You are also encouraged to ask questions about the program, including how it operates and what services are available.

Depending on your situation, a Dentist Health Program may:

• Provide information and guidance 
• Recommend peer support resources 
• Refer you for assessment or treatment 
• Help coordinate appropriate services 
• Recommend ongoing follow-up when appropriate 

Not every person who contacts a program requires treatment or monitoring. Recommendations are based on individual circumstances and vary by state.

Dentist Health Programs differ in how they are organized, the services they provide, and the populations they serve. The staff can explain how their program works, answer your questions, and discuss the options available in your state.

Many dental professionals say that making the initial call was the most difficult part of the process. Reaching out for information does not obligate you to any particular course of action, but it can help you better understand your options.

If you are unsure where to begin, contacting your state's Dentist Health Program is often a good first step.

NCDHP has provided the American Dental Association's directory of state dental societies to help visitors locate Dentist Health Programs and other well-being resources available in their state. 

→ Find Your State Dentist Health Program

• What Is a Dentist Health Program? 
• Will Seeking Help Affect My License? 
• I'm Concerned About a Colleague
• Peer Support & Recovery 

Information on this page is intended for general educational purposes. Because Dentist Health Programs vary by state, visitors should contact their state program directly with questions about services, eligibility, or confidentiality.